Terms & Conditions
Please read these terms carefully. By creating an account or placing an order you agree to follow the rules below that keep the platform fair and reliable for everyone.
Account registration
You are responsible for providing accurate business information and keeping your login credentials secure. Any activity performed under your account, including orders placed by your team members, is your responsibility.
Orders and pricing
Product availability and pricing may change without prior notice. Orders are confirmed only after you receive an order confirmation. We may adjust or cancel orders in case of obvious pricing errors, stock limitations, or suspected misuse.
Delivery and acceptance
We aim to deliver orders within the agreed delivery window. Please ensure someone is available to receive the goods, check quantities and quality on arrival, and report any issues to our support team as soon as possible.
Payments and credit
Payment terms, including due dates and any credit limits, are agreed between you and our team. Late or missed payments may lead to additional charges, temporary suspension of ordering, or changes to your credit terms.
Acceptable use
You agree not to misuse the platform, attempt unauthorised access, interfere with other users, or use the service in a way that could damage our systems or reputation.
Changes to these terms
We may update these terms from time to time. When we make material changes we will highlight them on the platform. Continued use of the service after changes take effect means you accept the updated terms.